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Day Pass — Patron Failure

Three failure states a patron may see on the kiosk. In production, only the relevant state is shown.

Trigger: patron is not staff, faculty, or student — or is on the ban list.

Day pass unavailable

A day pass was not possible to be printed for this account. Please see the IPO office if this is unexpected.

Trigger: account has no photo, or photo display is restricted.

Day pass unavailable

This account doesn't allow their photo to be displayed or doesn't have a photo. The entry desk needs a photo to confirm account match, so a day pass is not possible to be printed for this account.

Go to your UChicago account page to change this setting.

Trigger: Okta authentication failure or system error.

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